Support¶

Find an Answer¶

• Troubleshooting — AWS Session Manager, SSH, and app issues.
• Get started with a private RDS tunnel.
• AWS configuration.

Contact Support¶

Email support@storm-tunnel.app. Include:

• StormTunnel and macOS versions.
• What you were trying to do and what happened.
• Steps to reproduce the problem.
• The exact error message, if available.

Do not include passwords, private keys, AWS credentials, or session tokens.

For security vulnerabilities, email support directly instead of filing a public issue.

Report a Bug¶

Open an issue in the StormTunnel GitHub repository. Search existing issues first and include a clear reproduction when possible.

Billing and Licensing¶

Manage a subscription through the StormTunnel customer portal. See License Management for in-app license settings.