Error Analytics¶
Error Analytics tracks connection failures so you can spot patterns and fix recurring problems.
Simplified Implementation
The Error Analytics window is in a simplified state. Filtering, charts, and detailed drill-down are planned for future releases.
Opening Error Analytics¶
From the menu: StormTunnel > Windows > Error Analytics
From Settings: Open Settings (Cmd+,) and click Open Error Analytics.
What You See¶
Each error entry shows:
| Field | Description |
|---|---|
| Error Type | Category of failure |
| Tunnel Name | Which tunnel failed |
| Timestamp | When it happened |
| Error Message | Details about what went wrong |
Common Error Types¶
| Error | Meaning |
|---|---|
| Connection Refused | Host unreachable or SSH disabled |
| Permission Denied | Wrong SSH key or password |
| Host Unreachable | Network or firewall blocking the connection |
| Timeout | Connection took too long |
| Invalid Key | SSH key format not recognized |
| Port Already in Use | Another app is using the local port |
Finding Specific Errors¶
- Search: Type a tunnel name in the search box
- Filter by time: Last 24 Hours, Last 7 Days, Last 30 Days, or All Time
- Filter by type: Select a single error type to focus on
Troubleshooting with Error Analytics¶
- Find the error in Error Analytics
- Note the error message
- Look up the error in the Troubleshooting Guide
- Apply the fix
- Reconnect and check if the error reappears
Clearing Errors¶
- Select the errors you want to remove
- Click the delete button
Clearing old errors makes it easier to focus on new problems.
Exporting Errors¶
- Click Export
- Choose format (CSV or JSON)
- Select save location
Useful for sharing with support or analyzing patterns over time.